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(USA) Petition asking Microsoft to Extend the Warranty Period
>> A petition has been started on petitiononline.com by a member of the Xbox.com forums:
[QUOTE]
We the undersign believe that the MICROSOFT CORPORATION needs to revise the current length of warranty on the XBOX360 videogame system. At the present time XBOX360 owners within the United States of America are only protected by a three(3) month warranty period through the manufacturer(Microsoft). This length of time is not sufficient. The minimum warranty period should be one(1) year for all systems.
Our backing for this claim comes after large numbers of consumers who purchased systems, are now experiencing defects with the product. These defects cause the product to become un-operational. The company (MICROSOFT) has only been replacing system up to 3 months old with either a)new systems, or b) "refurbished" systems. After the 3 month period consumers are expected to pay between fifty(50) and One Hundred and Twenty-Nine(129) dollars for repairs. This warranty is outrageous, and is in place to protect the company and a product that is obviously inherently flawed. Many consumers have had units replaced 2 or more times, in some cases upwards of 5 to 7 times, within the past 8 months since the system launch.
We the undersigned are DEMANDING that MICROSOFT re-evaluates and amend the current warranty and make a new warranty retroactive so all past consumers are covered. At this time we are seeking replacement systems for ALL consumers who are experiencing defective hardware.
[/QUOTE]
If you are a North-American customer and agree with the petition, feel free to sign it here[petitiononline.com].
Europeans already get a 2-year warranty enforced by EU-laws and Australia gets 1-year.
Discuss this news item on our forums: forums.xbox-scene.com
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