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Microsoft justifies Xbox Live costs
>> From gamepro.com:
[QUOTE]
A recent podcast has the Gamerscore crew expounding the virtues of Xbox Live, particularly by defending its $50 a year price tag.
"There are bandwidth costs, there are things that go above and beyond", said Chris Paladino of the Xbox Community Team. "I think it goes back to this unified system. We have to have voice communication, text communication, now we're doing cross-platform. There's Marketplace, there are demos, and all these things don't just mystically hover around that you can pull them out of the ether."
Microsoft PR manager Michael Wolf later appended Paladino's statements by emphasizing that, as a Live customer, "you get what you pay for" with the service's myriad of options. And in Wolf's estimation, the customer satisfaction numbers for Microsoft's Live service have been "through the roof". But, as a means of comparison, Wolf also equated it to other services one might pay for outside the realm of gaming.
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Full Story: gamepro.com | gamerscoreblog.com
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