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Aaron Greenberg Responds to PlanetXbox360's RRoD Study
>> Aaron Greenberg's reply to PlanetXbox360's RRoD Study:
[QUOTE]
There have been a lot of external "studies" on the failure rates of all consoles, not just the Xbox, and the numbers have been all over the map. The only people that know the actual numbers work for Microsoft, and the numbers are not something Microsoft or any other company would typically disclose for competitive reasons. What I do know is that more than two years ago, Microsoft addressed this issue by extending the warranty to three years for consoles with three flashing red lights. More recently, we extended this coverage to include the E74 error message as well. We continuously invest resources to improve the reliability of our products, and we believe that this issue is largely behind us. Xbox 360 is pleased to maintain the title of "most played console," and is grateful to our loyal and engaged customers, the majority of whom continue to have a terrific gaming and entertainment experience.
[/QUOTE]
Full Story: here
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