Bungie Unscrews Previously Screwed Gamer: Halo3 Swag Bag
>> From hawtymcbloggy.com: [QUOTE] Despite the fact that Bungie had absolutely nothing to do with what happened, they wanted to help make things right with Nathaniel. A large box packed full of Halo swag arrived on Nathaniel's doorstep yesterday afternoon. It took Bungie six days total to gather numerous goodies, pack them up, ship it off, and have it arrive at his house. The quickness in which they responded is absolutely astounding. Bungie goes above and beyond with their fans each and every day, but this time they truly outdid themselves.
Unfortunately there is not much of a Microsoft update at this time. John Porcaro (a marketing manager at Microsoft) contacted Nathaniel last Friday after Nathaniel's previous attempts at correspondence went unanswered and had this to say, "We're gamers ourselves, and we're all pretty shocked that something like this happened... Apparently the consoles go through a wash-down process before they're shipped back. You would think that someone would see the case and realize that it would be best to leave it be." While they are working on rectifying the situation, Nathaniel has not heard back from them minus a few emails from M3 Sweat (Chief of Staff of the Windows Core Operating System Division) requesting more information. Microsoft's closing sentiments were, "We're really sorry this happened. There's no way to replace what you had exactly, but we're going to try to get you something similar, if not even more awesome." [/QUOTE]